Terms and Conditions
All payments are in $AUD. Payment methods include MasterCard or Visa only.
Please ensure you have checked your details before finalising your payment.
Your Customer Reference Number specifically identifies your name and area of payment (Rates, Home Care, etc) so please use the specific reference number provided on your Statement or Invoice.
When making rates payment for more than one property please ensure a separate reference number is used for each property. This will ensure your payments are receipted to the correct property.
Further information on finding your Customer Reference Number can be found by clicking the link near the top of this page.
If you require any additional assistance with the Online Payment Centre please contact the Colac Otway Shire Customer Assist team on (03) 5232 9400 or inq@colacotway.vic.gov.au
Please ensure you have checked your details before finalising your payment.
Your Customer Reference Number specifically identifies your name and area of payment (Rates, Home Care, etc) so please use the specific reference number provided on your Statement or Invoice.
When making rates payment for more than one property please ensure a separate reference number is used for each property. This will ensure your payments are receipted to the correct property.
Further information on finding your Customer Reference Number can be found by clicking the link near the top of this page.
If you require any additional assistance with the Online Payment Centre please contact the Colac Otway Shire Customer Assist team on (03) 5232 9400 or inq@colacotway.vic.gov.au